Bi-Lingual Secretarial Services
When your office needs a human voice and personal assistance, but you are not ready to take on the expense of employees, why not hire our secretaries instead?
Your secretary is assigned during regular business hours but you share the cost with other businesses just like yours. Our secretaries are fully bi-lingual and can help schedule your calendar, field in-coming calls, take messages in either Spanish or English, translate calls or emails, translate documents, send emails, confirm appointments, and make or send copies of documents by fax or email when you need them.
Services begin at just $299 per month providing you with 360 minutes of secretarial services which spread out over the entire month. This low cost allows your business to grow without significant employee costs.
In order to save you on secretarial time, your secretary is not meant to replace your current answering service. Your secretary can be accessed directly by you or your answering service. This keeps you in control of your secretary's activities and ensures that the time you incur is completely at your discretion.
How does it work?
We will assign two secretaries who will service your office needs from our call center in San Bernardino, California. Office hours are M-F 8am-5pm excluding holidays. One secretary is your primary while the other is a back-up in the event your primary secretary is unavailable. All secretaries are bi-lingual Spanish/English. Your secretaries will be given specific instructions about you, your company or firm and how to handle your office needs.
If you want your secretary to handle all calls that come in during regular business hours, simply provide instructions to your current answering service to connect all calls. Most of our clients prefer their answering service to screen calls first and if the caller meets the criteria to warrant a secretary, then to connect the call.
Examples: You might have your secretary handle your appointment calendar on-line. Perhaps you would have her confirm appointments on a daily basis and keep you informed. You might ask her to translate a document or to send out emails. You may need your secretary to conference call you and a Spanish speaking client by phone, and then stay on as an interpreter. You may want your secretary to process intake forms or fax a document for you.
Perhaps, when a potential client contacts your answering service and they want to know about case information, rather than you handling that directly with your client, you can have your secretary contact them and review the information.
You might need to track a shipped package or follow up on sales leads. Your secretary makes your company or firm look and feel like a large firm and the best part is that you only pay a small fraction of what a full-time employee would cost you!
Contact us for information on how to set up and use your secretarial account. 1-800-873-9865
